Privacy Policy
Effective Date: August 8, 2024
TheAiSurf, operated by Silicon Pulse Private Limited (“we”, “our”, or “us”), respects your privacy and is committed to protecting the personal information you share with us through our website www.theaisurf.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
1. Information We Collect
a. Personal Information
We may collect personal information that you provide to us directly when you register on the Site, make a purchase, subscribe to our newsletter, respond to a survey, or otherwise interact with us. This information may include:
Contact Details: Name, email address, phone number, and postal address.
Account Information: Username, password, and other details required to create an account.
Payment Information: Credit card number, billing address, and other payment details.
Communications: Records of your correspondence with us, including customer service inquiries.
b. Information Collected Automatically
When you access the Site, we may automatically collect certain information about your device and usage, including:
Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
Usage Information: Pages viewed, time spent on the Site, links clicked, and search queries conducted.
Location Information: Approximate geographic location based on your IP address.
c. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with our Site. Cookies are small data files stored on your device that help us improve your browsing experience. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect from you for various purposes, including:
To Provide and Manage Our Services: Processing your transactions, managing your account, and providing customer support.
To Improve Our Site: Analyzing how users interact with our Site to enhance its functionality and user experience.
To Communicate with You: Sending you updates, promotional offers, and information related to your account or transactions.
To Personalize Your Experience: Tailoring content, recommendations, and advertisements to your interests.
To Ensure Security: Monitoring for fraudulent activities and ensuring compliance with legal obligations.
3. How We Share Your Information
a. Service Providers
We may share your personal information with third-party service providers who assist us in operating the Site, conducting our business, or servicing you. These providers have access to your information only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.
b. Payment Processing with Razorpay
We use Razorpay for processing payments. Neither we nor Razorpay store your card details on their servers. Razorpay encrypts your payment data in accordance with the Payment Card Industry Data Security Standard (PCI-DSS) during the transaction process. Your purchase transaction data is only used as long as necessary to complete your purchase and is not saved thereafter. Razorpay adheres to PCI-DSS standards to ensure the secure handling of credit card information. For more details, please review Razorpay’s Terms and Conditions.
c. Legal Compliance
We may disclose your information if required by law, such as in response to a court order or legal process, or if we believe that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
d. Business Transfers
In the event that TheAiSurf, operated by Silicon Pulse Private Limited, undergoes a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity as part of that transaction.
e. Third-Party Analytics and Advertising
We may use third-party analytics providers and advertising networks to track and analyze usage and engagement with our Site and to serve you targeted advertisements. These third parties may use cookies, web beacons, and other tracking technologies to collect information about your online activity across different websites and services.
4. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We are not responsible for the privacy practices or the content of these external sites and encourage you to review their privacy policies before providing them with your personal information.
5. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure access protocols. However, please be aware that no method of data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. International Data Transfers
Your personal information may be transferred to, stored, and processed in countries other than your own, including countries that may not provide the same level of data protection as your home country. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy when transferred internationally.
7. Your Rights and Choices
a. Access and Correction
You have the right to access the personal information we hold about you and to request corrections or updates to that information if it is inaccurate or incomplete.
b. Data Portability
Where applicable, you may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
c. Right to Erasure
You may request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
d. Opt-Out of Marketing Communications
You can opt-out of receiving marketing emails from us by following the unsubscribe link in those emails or by contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you service-related communications.
e. Managing Cookies
You can manage your cookie preferences by adjusting the settings on your browser. However, disabling cookies may affect the functionality of the Site.
8. Children’s Privacy
TheAiSurf, operated by Silicon Pulse Private Limited, does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.