Terms and Refund Policy
Effective Date: August 8, 2024
Welcome to TheAiSurf, operated by Silicon Pulse Private Limited (“we”, “us”, “our”). By accessing or using our website www.theaisurf.com (the “Site”), you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read these Terms carefully before using our Site. If you do not agree to these Terms, you should not use the Site.
1. Overview
This website is operated by Silicon Pulse Private Limited. Throughout the site, the terms “we”, “us” and “our” refer to Silicon Pulse Private Limited. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
2. Acceptance of Terms
By visiting our Site and/or submitting your AI tool for listing, you engage in our “Service” and agree to be bound by the following Terms, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, and contributors of content.
3. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
4. Eligibility
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to use this site.
5. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices.
6. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
7. Modifications to the Service
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, suspension, or discontinuance of the Service.
8. AI Tool Submissions
When you submit your AI tool for listing on TheAiSurf, it is subject to review and approval by our editorial team. We reserve the right to reject any submission that does not meet our criteria. If your AI tool is accepted, it will be published on our directory.
9. Billing and Account Information
You agree to provide current, complete, and accurate information for all submissions and transactions. We may refuse or cancel any submission if we determine that it violates our policies or these Terms.
10. Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.
11. Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.
12. User Comments, Feedback, and Other Submissions
If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us.
13. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
14. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to descriptions, pricing, promotions, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel submissions if any information in the Service or on any related website is inaccurate at any time without prior notice.
15. Prohibited Uses
In addition to other prohibitions as set forth in the Terms, you are prohibited from using the site or its content for any unlawful purpose or to solicit others to perform or participate in any unlawful acts. You are also prohibited from using the site to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
16. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk.
17. Indemnification
You agree to indemnify, defend, and hold harmless Silicon Pulse Private Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third-party.
18. Severability
In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms.
19. Termination
These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. We may also terminate this agreement at any time without notice if you fail to comply with any term or provision of these Terms.
20. Governing Law
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Jaipur, Rajasthan.
21. Refund Policy
a. Overview
We strive to ensure satisfaction with the services provided on TheAiSurf. However, we understand that there may be instances where a refund or cancellation is required.
b. Refunds/Cancellations
We guarantee a full, automatic refund if your AI tool submission is not accepted by our editorial team. The refund will be processed within 5-7 working days from the date of rejection, and the amount will be credited back to the original payment method used during the transaction.
Once an AI tool is accepted and published on our directory, refunds are no longer valid. This policy is in place to ensure the integrity and quality of our platform.
c. How to Request a Refund
If you believe you are eligible for a refund based on the criteria outlined above, please contact us at support@theaisurf.com with your submission details. Our team will review your request and initiate the refund process if applicable.
d. Late or Missing Refunds
If you have not received your refund within the stated time frame, please first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you have done this and still have not received your refund, please contact us at support@theaisurf.com.
e. Non-Refundable Items
As a rule, AI tools that have been accepted and published on TheAiSurf are non-refundable. Please ensure that all details and submissions are accurate before completing the listing process.
22. Changes to Terms
You can review the most current version of the Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
23. Contact Information
Questions about the Terms should be sent to us at:
TheAiSurf
Operated by Silicon Pulse Private Limited
1, Kalyaninagar, Palakaluru Road,
Guntur, Andhra Pradesh, India, 522006
Email: support@theaisurf.com
Phone: +91 88970 12203