LiveAgent

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LiveAgent is an all-in-one customer care solution that helps businesses handle their customer support needs seamlessly. With LiveAgent, you can manage tickets across multiple channels, engage in live chat, handle phone calls, and interact via social media platforms like Facebook, Twitter, WhatsApp, and Instagram. The platform also includes AI-powered assistance to boost your efficiency, as well as a knowledge base to provide self-service options to your customers. Ideal for both small startups and large enterprises, LiveAgent streamlines your customer service operations with its user-friendly interface, powerful features, and 24/7 support.

Key Features:

Multi-channel support (live chat, email, phone, social media)
AI-powered Answer Assistant (Private Beta)
Call center features including unlimited call recordings and IVR
Integrated ticketing system to organize all communications in one place
Social media support with integrations for Facebook, Twitter, WhatsApp, and more
Knowledge base creation and management for self-service support
200+ integrations with popular tools and platforms
30-day free trial with no credit card required

Best for:

Startups looking for an easy-to-use, scalable customer service solution
Businesses needing an efficient multi-channel help desk platform
Companies that want to provide customer support across live chat, email, phone, and social media
Teams seeking an AI-powered assistant to improve response times and accuracy
Organizations wanting to reduce costs while providing exceptional customer service
Companies that need fast and easy integration with over 200 apps and tools
Businesses that prioritize 24/7 customer service availability for higher satisfaction rates

LiveAgent is the perfect solution to help businesses scale and provide exceptional customer support, driving higher engagement and customer retention.

Disclaimer:Please refer to the website for the most accurate and current pricing details and service offerings.

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