Salesforce Field Service

Salesforce Field Service transforms on-site operations with AI-powered automation, real-time scheduling, and mobile workforce management. Designed to optimize efficiency and enhance customer satisfaction, this solution empowers businesses to streamline field operations while reducing costs and improving service delivery.

Key Features:

AI-driven scheduling and dispatch for faster response times
Field Service mobile app with offline capabilities for seamless operations
Pre-work briefs with customer insights and service history
Real-time asset tracking for predictive maintenance
Visual Remote Assistant for live video support
Data-driven analytics for performance monitoring and trend analysis
Integration with Service Cloud and other Salesforce solutions

Best for

Enterprises managing large-scale field operations
Companies looking to reduce truck rolls and carbon emissions
Businesses aiming to improve first-time fix rates
Service providers needing real-time asset monitoring
Teams seeking AI-powered scheduling and workforce optimization
Organizations requiring offline-capable mobile workforce tools

Price:

Dispatcher: $165/user/month (billed annually)
Technician: $165/user/month (billed annually)
Contractor: $50/user/month or $20/login (billed annually)
Contractor Plus: $75/user/month or $30/login (billed annually)
Field Service Plus: $220/user/month (billed annually)
Einstein 1 Field Service: $600/user/month (billed annually)

Disclaimer: Please refer to the website for the most accurate and current pricing details and service offerings.

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