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Gainsight Customer Education (formerly Northpass) helps businesses create engaging, scalable learning experiences that drive product adoption, customer success, and business growth. With a flexible and intuitive Learning Management System (LMS), companies can deliver personalized training, streamline onboarding, and enhance customer retention.

Key Features:

  • Customizable Learning Paths – Tailor educational experiences to different customer segments.
  • Seamless Integrations – Connect with your existing CRM, support tools, and analytics platforms.
  • Automated Course Delivery – Reduce manual effort and ensure consistent training.
  • Data-Driven Insights – Track learner progress, engagement, and impact on business goals.
  • Scalable Learning for Growth – Support thousands of learners with ease.
  • Self-Paced & On-Demand Training – Enable customers to learn at their own convenience.
  • Robust Customer Support – Get expert guidance to optimize your learning strategy.

Best for:

  • SaaS companies looking to increase product adoption through customer education
  • Businesses aiming to reduce support tickets with self-service training
  • Customer success teams focused on improving onboarding and retention
  • Enterprises needing scalable training solutions for large audiences
  • Organizations that want to integrate learning with their existing tech stack
  • Companies seeking to drive revenue through education-based engagement
  • Customer-centric brands that value personalized learning experiences

Price: Custom pricing based on business needs.

Disclaimer: Please refer to the website for the most accurate and current pricing details and service offerings.

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