ServiceMax

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PTC’s ServiceMax is a cloud-native, enterprise-grade field service management (FSM) solution designed for asset-intensive industries. It helps businesses maximize efficiency, reduce downtime, and improve service delivery through AI-driven automation, IoT integration, and real-time analytics.

Key Features:

Work Order Management – Streamline scheduling, dispatching, and service execution.
Spare Parts & Inventory Management – Ensure technicians have the right parts for first-time fixes.
Real-Time Mobile Workforce Collaboration – Empower field teams with on-the-go access to service data.
AI & IoT-Enabled Predictive Maintenance – Reduce unplanned downtime with proactive issue detection.
Customer Communication & Self-Service – Enhance customer experience with real-time updates and engagement tools.

Best for:

Asset-intensive industries (manufacturing, medical devices, utilities, oil & gas)
Organizations aiming to reduce service costs and increase first-time fix rates
Businesses seeking to integrate predictive maintenance and IoT into field operations
Enterprises looking to improve customer satisfaction with real-time insights

Price: Custom pricing based on industry needs and deployment scale.

Disclaimer: For the latest pricing and solution details, visit the official PTC ServiceMax website.

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