Frontlify is a frontline experience intelligence platform designed for multi-ocation teams in hospitality, retail, and restaurant environments. Instead of scattered surveys and manual spreadsheets, Frontlify brings all guest feedback, shift performance, and staff recognition into one real-time dashboard.
Guests simply scan a QR code at the employee level and share quick, honest feedback — no apps required. Every response flows directly into live dashboards that reveal top performers, slipping shifts, low-rating patterns, and location-to-ocation comparisons. Frontline managers receive instant alerts when something needs attention, while staff earn recognition tied to real guest experience, not internal politics.
Built for teams with 50–,000 frontline employees, Frontlify helps operators finally “see their frontline the way guests do.” Whether you’re running multiple hotel properties, retail stores, or restaurant locations, Frontlify gives you the continuous visibility you need to improve service quality, strengthen coaching, and celebrate your best people.
Key Features
AI-powered frontline intelligence
Automatically turns guest feedback into actionable insights across shifts, locations, and staff.
QR-based guest feedback
Guests scan once and submit fast, frictionless feedback — no login or app required.
Multi-location dashboards
Compare stores, hotels, or restaurants by performance, sentiment, and service quality.
Real-time manager alerts
Get notified instantly when guest experience dips or recurring issues appear.
Employee-level visibility
Understand who is performing, who needs coaching, and where training should focus.
Recognition tied to real feedback
Remove politics — reward employees based on guest experience and measurable outcomes.
Privacy-first, HR-light platform
Designed specifically for frontline environments, not as a heavy HR suite.
Fast setup (30 minutes)
Launch the platform quickly across all locations with minimal operational friction.
Who It’s Built For
Frontlify is ideal for:
- Hotels & hospitality groups
- Retail chains & outlet operators
- Restaurant groups and multi-unit brands
- Businesses with 50–5,000 frontline employees
- Multi-location teams needing visibility into frontline performance
- Operators focused on improving guest experience & retention
Primary Benefits
- Improve guest satisfaction by acting on real-time feedback
- Spot declining shifts or locations before they impact revenue
- Strengthen coaching through live, accurate performance data
- Build a culture of recognition grounded in guest experience
- Replace manual spreadsheets with automated frontline intelligence
- Give HQ a clear view of performance across all locations
FAQs
Is Frontlify an HR system?
No. Frontlify is not an HR suite. It’s a frontline experience intelligence platform focused on guest feedback, shift performance, and staff recognition — without the complexity of traditional HR software.
What size teams is Frontlify built for?
Frontlify is designed for multi-location teams with 50 to 5,000 frontline employees across hotels, retail stores, and restaurant outlets.
How do guests submit feedback?
Guests simply scan a QR code at the employee level and leave quick, honest feedback. No apps, logins, or downloads required.
How fast is the setup process?
Most teams launch in under 30 minutes, with minimal onboarding and no heavy integrations required.
Does Frontlify support multi-location performance comparisons?
Yes. Frontlify provides dashboards that compare performance across locations, shifts, teams, and individual staff members in real time.
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