Aide

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Aide is an AI-powered solution designed to automate and enhance customer support using GPT-based LLMs. With 99% accuracy, it helps businesses classify messages, draft responses, and automate interactions across email and chat channels. By analyzing conversations, Aide provides deep insights, identifies key pain points, and improves workflows for more efficient customer support.

Key Features:

Accurate Automation: Automate responses with GPT LLMs for 99% accuracy across email and chat.
Customer Interaction Insights: Analyze and categorize customer conversations to identify trends and pain points.
Holistic View of Conversations: Gain a structured view of all customer interactions to improve service.
Automation Workflows: Set up workflows to automate repetitive tasks based on customer data.
Continuous Improvement: Monitor changes in trends over time to measure and optimize support efficiency.
Actionable Insights for Teams: Share customer feedback insights with product and support teams to drive improvements.

Disclaimer: Please refer to the website for the most accurate and current pricing details and service offerings.

Best for:

Companies seeking to automate customer support processes
Support teams looking to streamline repetitive tasks
Businesses aiming to improve response accuracy with AI-driven solutions
Teams that want to track and analyze customer interactions for continuous improvement
Product and support teams looking for actionable customer insights

Aide transforms customer support, making it faster, more efficient, and data-driven, all while freeing up agents to focus on complex issues.

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