Microsoft Customer Lockbox provides organizations with full control over data access requests within Microsoft services, ensuring that no Microsoft engineer can access customer data without explicit approval. This feature enhances security, transparency, and compliance, making it an essential tool for businesses handling sensitive information.
Key Features:
- Explicit access control – Requires customer approval before Microsoft engineers can access data.
- Comprehensive audit logs – Tracks all access requests for compliance and security reviews.
- Regulatory compliance – Supports compliance with GDPR, HIPAA, and ISO 27001 standards.
- Limited-time access – Automatically expires after the necessary support action is completed.
- Integration with Microsoft services – Available for Microsoft 365, Office 365, and select Azure services.
Best for:
- Enterprises handling highly sensitive or regulated data
- Organizations requiring strict compliance controls
- IT administrators managing security and access governance
- Companies using Microsoft 365 or Azure services
- Businesses prioritizing transparency in data access requests
- Industries with stringent regulatory requirements, such as finance and healthcare
Price:
Included in Microsoft 365 E5 and Office 365 E5 plans. Additional costs may apply for certain Azure services.
Disclaimer:
Please refer to the Microsoft website for the most accurate and current pricing details and service offerings.
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