image

Master Google Cloud’s Contact Center AI Platform (CCAIP) with this comprehensive learning path designed for agents, managers, and administrators. Learn to handle customer interactions, optimize team performance, and configure the platform for maximum efficiency.

Key Features:

  • Hands-on training in CCAIP’s core functionalities
  • Role-specific courses for agents, managers, and administrators
  • Real-world scenarios for improved customer interactions
  • Reporting and analytics for performance optimization
  • Advanced configuration and troubleshooting for admins
  • Managed and updated by Google Cloud

Best for:

  • Contact center agents looking to improve customer interactions
  • Managers seeking insights into reporting and performance optimization
  • Administrators needing advanced configuration and troubleshooting skills
  • Businesses aiming to enhance contact center efficiency with AI
  • Organizations using Google Cloud for customer service automation
  • Professionals looking to gain Google Cloud expertise in CCAI

Price: Subscription-based pricing applies.

Disclaimer: Please refer to the website for the most accurate and current pricing details and service offerings.

Try now

Promote Google Contact Center AI

Write a review

Your Rating
angry
crying
sleeping
smily
cool
Browse

Your review recommended to be at least 140 characters long :)

image

building Own or work here? Claim Now! Claim Now!

Additional Details

  • Free, Paid, Free Trial
image