Gorgias

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Gorgias is an advanced AI-driven customer support platform built exclusively for ecommerce brands. Designed to increase sales, enhance customer interactions, and automate support inquiries, Gorgias seamlessly integrates with Shopify, WooCommerce, BigCommerce, and other leading platforms. With Conversational AI, omnichannel support, and automation tools, Gorgias helps brands resolve up to 60% of support tickets, boost conversions, and deliver personalized customer experiences at scale.

Key Features:

AI-Powered Support & Sales – Automate responses, resolve common inquiries, and drive sales with AI.
Seamless Shopify Integration – Edit orders, manage inventory, and launch campaigns directly from Gorgias.
Omnichannel Customer Support – Unify email, chat, SMS, social media, and voice support in one platform.
Conversational AI for Ecommerce – Provide personalized recommendations and real-time assistance to shoppers.
Proactive Engagement – Reduce cart abandonment and improve retention with AI-powered chat campaigns.
Workflow Automation – Save time and improve efficiency with auto-responses, tagging, and ticket routing.
Ecommerce App Integrations – Connect with 100+ tools to streamline support and marketing.
Real-Time Analytics & Reporting – Track performance, optimize support workflows, and measure ROI.

Best for:

Ecommerce businesses looking to optimize customer support and increase conversions.
Shopify store owners who need deep integrations and real-time store management tools.
Customer service teams aiming to automate repetitive inquiries and improve efficiency.
DTC (Direct-to-Consumer) brands focused on personalized and proactive engagement.
Retail and online brands looking for AI-powered conversational commerce solutions.
Marketing teams wanting to launch targeted chat campaigns to boost engagement.
Businesses with high-volume customer interactions needing scalable AI support.

Disclaimer: Please refer to the website for the most accurate and current pricing details and service offerings.

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