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Hiver is an innovative email-based help desk platform that empowers teams to streamline customer support, unify internal communication, and manage high email volumes with ease. Built for businesses seeking seamless collaboration, Hiver allows teams to work smarter, not harder, by transforming Gmail into a powerful support tool. With its integration into Google Workspace, it enhances the efficiency and effectiveness of teams while maintaining a personalized touch in customer interactions.

Key Features:

  • Manage customer support directly from Gmail
  • Collaborate in real-time with teammates using shared inboxes
  • Automatically assign emails and track their progress
  • Create and manage task lists to ensure no email is missed
  • Track metrics and reports to measure support team performance
  • Seamlessly integrates with Google Workspace and Gmail
  • Provides easy access to customer information with CRM integration

Best for:

  • Teams looking to streamline email-based customer support
  • Businesses seeking to improve internal communication and collaboration
  • Customer service teams handling high email volumes
  • Companies using Google Workspace as their primary tool
  • Teams that need to track and manage customer inquiries effectively
  • Organizations that want easy integration with their existing systems
  • Support teams that prioritize efficiency and personalized service

Hiver revolutionizes the way teams handle support, making email management and customer service easier and more efficient.

Disclaimer: Please refer to the website for the most accurate and current pricing details and service offerings.

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