Loris

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Loris is an advanced AI-powered platform that transforms customer service interactions into actionable insights. By leveraging machine learning, Loris analyzes customer conversations across various channels to provide real-time feedback and valuable data. This enables businesses to make faster, more informed decisions and improve the overall customer experience, all without the need for lengthy surveys or complex model training. With its user-friendly interface and seamless integration with existing systems, Loris is designed to support customer experience teams in delivering smarter, more efficient service.

Key Features:

AI-powered analysis of customer conversations (calls, chats, and emails)
Seamless integration with major customer service platforms
Real-time insights and feedback to improve decision-making
Automated quality assurance and performance tracking
Continuous updates and improvements to AI models by the Loris data science team
No need for long training or feedback cycles
Easy-to-use interface with omnichannel support

Price: Please refer to the website for the most accurate and current pricing details and service offerings.

Best for:

Customer experience teams seeking faster insights
Businesses looking to improve service quality and agent performance
Companies in fintech, retail, and telecom industries
Outsourcing companies aiming for better workflow efficiency
Brands wanting to enhance customer satisfaction and retention
Organizations needing real-time customer feedback for quick decision-making
Teams looking to optimize their customer support and reduce analysis time

Loris offers an intuitive, AI-driven solution to enhance the customer experience, reduce operational costs, and streamline workflows, helping businesses stay ahead in today’s competitive market.

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