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Siena is the world’s most empathic AI-powered customer service platform designed to elevate the customer experience with a blend of human empathy and cutting-edge AI technology. It handles over 80% of daily customer interactions, enabling businesses to provide faster, more personalized service across multiple channels. With Siena, you can automate customer service tasks such as returns, refunds, product inquiries, and subscription management, all while maintaining a consistent brand voice. Designed specifically for commerce, Siena integrates seamlessly with popular platforms like Shopify, Recharge, and Gorgias, making it an essential tool for businesses looking to enhance their customer support operations.

Key Features:

  • AI-driven customer service with human-like empathy in every interaction.
  • Handles over 80% of customer service tasks autonomously.
  • Seamlessly integrates with platforms like Shopify, Recharge, and Gorgias.
  • Provides fast, personalized responses to product inquiries, returns, and refunds.
  • Supports omnichannel communication, including SMS, WhatsApp, and social media.
  • Learns and improves from each interaction to deliver more accurate responses over time.
  • Ensures a consistent brand voice across all customer touchpoints.

Disclaimer: Please refer to the website for the most accurate and current pricing details and service offerings.

Best for:

  • E-commerce businesses looking to streamline customer support.
  • Companies seeking to enhance their customer experience with AI automation.
  • Teams wanting to reduce manual customer service tasks and improve efficiency.
  • Brands aiming to provide personalized and empathetic customer service at scale.
  • Businesses using Shopify, Recharge, or Gorgias who need seamless integration.
  • Companies looking to boost customer satisfaction and reduce response times.
  • Customer support teams that want to manage multiple channels effortlessly.

Siena is the perfect solution for businesses looking to take their customer service to the next level while saving time and resources.

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